Privacy Policy

Suwannika is committed to handling your personal data with care and discretion. This policy explains what information we collect when you contact our studio, how it is used, and the choices available to you. It applies to visitors of this website and anyone who submits an enquiry to us.

Data We Collect

When you submit our contact form, we collect your name, email address, and optionally your phone number and message. We may also collect basic technical information through cookies, such as pages visited, for site improvement purposes, where you have given consent.

Data is processed on the basis of your consent when submitting a form, or our legitimate interest in responding to enquiries. We retain enquiry data for up to 24 months unless you request earlier deletion.

How We Use Your Data

Personal data submitted through our contact form is used solely to respond to your enquiry, discuss watch repair services, and, where relevant, arrange a visit to the studio. We do not sell personal data to third parties.

Where analytics tools are used, aggregated and anonymised data may help us understand how the website is used, so we can improve it over time. Any marketing communication is only sent with your explicit opt-in consent, and you may opt out at any time.

Data Protection Measures

We apply reasonable technical and organisational measures to protect personal data, including secure storage and restricted access. Should a data breach occur that affects your information, we will notify affected individuals in line with applicable law.

Cookies

Our website uses essential cookies for basic functionality, along with optional analytics, marketing, and preference cookies that require your consent. Full details are available on our Cookie Policy page.

Your Rights

• The right to access personal data we hold about you
• The right to request correction or deletion of your data
• The right to data portability
• The right to object to certain processing
• The right to withdraw consent at any time
• The right to lodge a complaint with the Personal Data Protection Committee of Thailand

To exercise any of these rights, please contact us using the details below.

Third-Party Links

Our website may occasionally link to external sites. We are not responsible for the privacy practices of those third-party websites, and encourage you to review their policies separately.

Children's Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect personal data from minors.

Changes to This Policy

We may update this policy from time to time. Any changes will be reflected on this page with a revised "Last Updated" date.